How do I choose a qualified auto body shop after an accident?

A qualified auto body shop should employ certified technicians, use modern repair equipment, and follow manufacturer-approved repair procedures. Look for a shop with a strong local reputation, clear communication, and a written warranty or satisfaction guarantee. Experience working with insurance companies is also important, as it helps ensure repairs are completed properly without unnecessary delays.

What certifications should an auto body shop have?

Autocraft Bodywerks is highly certified. We staff ASE Certified technicians and hold I-CAR certifications. These certifications indicate that technicians stay current with evolving vehicle technology, materials, and repair standards. Never use a shop that is not certified.

Do I have to use the auto body shop my insurance company recommends?

No. You have the legal right to choose the auto body shop that repairs your vehicle, regardless of what your insurance company suggests. Insurance providers may recommend “preferred” or “direct repair” shops, but the final decision is always yours. Choosing a trusted local auto body shop ensures repairs are done to your standards—not just the insurance company’s minimum requirements.

Will my insurance cover auto body repairs at any shop I choose?

In most cases, yes. Insurance companies are required to honor your choice of repair facility as long as the repairs are reasonable and necessary. We will work directly with your insurance provider to review estimates, handle documentation, and help ensure your claim is processed smoothly.

How does the insurance claim process work with an auto body shop?

Once you file a claim, our local auto body shops can coordinate directly with your insurance company. This typically includes submitting repair estimates, documenting damage, ordering approved parts, and updating the insurer throughout the repair process. We aim to reduce delays and ensure repairs meet both safety standards and insurance requirements.

Collision Repair North Austin | Tesla & EV

Autocraft Bodywerks is a certified Tesla collision repair shop in Austin. This means our facility has been officially vetted by Tesla to fix your electric vehicle. To receive this certification we have demonstrated that we employ certified technicians, use OEM parts, provide warranty protections and have proper manufacturer repair equipment to service all models, including the Model S, Model 3, Model X, Model Y and the Tesla Cybertruck. In addition, our repair process must adhere to the strict regulations set forth by Tesla to ensure vehicles return to the road fully capable of performing with like-new capabilities. Because Teslas are highly advanced, servicing these vehicles is incredibly technical and requires technicians to understand numerous sensors, operational systems and cameras to restore functionality. As a certified Tesla auto body shop in Austin, rest assured we will return your car to the road in its pre-accident condition, or better.

How do I choose a qualified auto body shop after an accident?
A qualified auto body shop should employ certified technicians, use modern repair equipment, and follow manufacturer-approved repair procedures. Look for a shop with a strong local reputation, clear communication, and a written warranty or satisfaction guarantee. Experience working with insurance companies is also important, as it helps ensure repairs are completed properly without unnecessary delays.
What certifications should an auto body shop have?
Autocraft Bodywerks is highly certified. We staff ASE Certified technicians and hold I-CAR certifications. These certifications indicate that technicians stay current with evolving vehicle technology, materials, and repair standards. Never use a shop that is not certified.
Do I have to use the auto body shop my insurance company recommends?
No. You have the legal right to choose the auto body shop that repairs your vehicle, regardless of what your insurance company suggests. Insurance providers may recommend “preferred” or “direct repair” shops, but the final decision is always yours. Choosing a trusted local auto body shop ensures repairs are done to your standards—not just the insurance company’s minimum requirements.
Will my insurance cover auto body repairs at any shop I choose?
In most cases, yes. Insurance companies are required to honor your choice of repair facility as long as the repairs are reasonable and necessary. We will work directly with your insurance provider to review estimates, handle documentation, and help ensure your claim is processed smoothly.
How does the insurance claim process work with an auto body shop?
Once you file a claim, our local auto body shops can coordinate directly with your insurance company. This typically includes submitting repair estimates, documenting damage, ordering approved parts, and updating the insurer throughout the repair process. We aim to reduce delays and ensure repairs meet both safety standards and insurance requirements.